Retail Diplomas and Key Skills
You don’t have to appear on TV to be a star. Take advantage of GROW, our exciting new training scheme, and who knows where your ambitions will take you?
As an employee, you are very important to ROC's success and we value the contribution you make to our business. GROW is our way of helping you get ahead.
It could give you a diploma, which can really improve career progression and job prospects. What’s more, they’re fun, based on real-life experiences and working situations – and they don’t cost you a penny.
We’ve teamed up with a company called Protocol Skills. They’re one of the best training providers in the country, so they really know their stuff. They’ll be providing training in the following areas:
- Retail Diploma (Level 2 & 3)
- Key Skills: Numeracy & Literacy
- Teamwork
- Customer Service
- Leadership
Choose one of these options and you’ll receive one-to-one guidance from a Protocol Skills mentor. Our diplomas are open to any onsite employee from Sales Adviser upwards. Protocol will support you every step of the way, from working out which one of the above qualifications is right for you to helping you achieve it.

